Other pre-owned products are inspected and verified to function properly, cleaned top to bottom, and restored to original factory specifications (as applicable).

Games may not include original packaging, artwork or manuals. All disc-based games were resurfaced to remove scratches and ensure they're in playable condition. Pre-owned games were sent from Best Buy stores to a refurbishment center. Pre-owned products have been opened and used (some for weeks or months, others for a year or more), and were typically acquired through the Best Buy Trade-In program. See product specifications for warranty details.

Warranty: Most products offer a minimum 90 day warranty unless otherwise noted.

The products are verified to work properly and include all essential parts and accessories (original or comparable substitutes). Refurbished products are repaired and restored to a like-new state (may have minor scratches), either by one of Best Buy's in-house repair centers, the manufacturer or a third-party refurbishment company. Other products work as expected, but need some sprucing up (such as a new screen, battery or casing). Occasionally, technology misbehaves right out of the box.

Warranty: Covered under warranty, exceptions may apply.

Learn more about product conditions in the next section. In addition, most open-box products include all parts and accessories (exceptions are noted as part of the product's condition). Each open-box product was tested or inspected to verify proper working order and physical appearance, and assigned a condition-Excellent-Certified, Excellent, Satisfactory or Fair.

Some open-box products served as in-store displays. **Common home delivery products such as TVs and Major Appliances may still qualify for Excellent-Certified or Excellent condition without packaging.Ĭlearance items are brand-new, factory-sealed products that are end of stock or discontinued by the manufacturer.Ĭustomers return opened products for a variety of reasons-a gift was the wrong color or model, or the TV or appliance was too big to fit. *May not include the owner's manual or manufacturer registration card. Used products restored and verified to workĮxcellent-Certified, Excellent, Satisfactory or Fair Products repaired and restored to a like-new state Products returned under Best Buy Return & Exchange Promise New products discontinued by manufacturer or end of stock Here is a quick look at the product types and conditions within the Best Buy Outlet, or read more in this guide for additional details. Best Buy also stands behind its products with the Return & Exchange Promise and warranty coverage, plus purchases are eligible for My Best Buy ® points. The Best Buy Outlet provides everyday savings on high-quality, brand-name consumer electronics, appliances, computers and accessories.

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